Travel desk services

Support for every core travel product.

Flights, hotels, tours, visa assistance, and post-booking service from one team.

01

Flights

Search live airline offers for one-way, return, and multi-city journeys. Compare schedules, stops, baggage, cabin, and total fare before choosing an option.

Select a fare, recheck the latest price, add passengers, and continue through payment and ticketing support.

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Flights
Hotels
02

Hotels

Choose a destination, check-in and check-out dates, rooms, and guests. Browse available destination content and request matching stay options.

The hotel desk can prepare a quotation and continue booking, payment, confirmation, change, or cancellation support.

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03

Tours

Explore published destination tours, compare duration and inclusions, and submit an enquiry for an assisted quotation.

Private, guided, group, and custom tour requests remain connected to leads, quotes, bookings, and support.

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Tours
Visa Assistance
04

Visa Assistance

Select a destination and visa type, then provide applicant and expected travel details to the documentation desk.

An agent verifies the checklist, expected processing path, service fee, and next step before confirmation.

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05

Booking & After-sales Support

Track enquiries and bookings, submit documents, verify payments, and request changes, cancellations, refunds, or delivery help.

Customers and agents use the same connected workflow instead of moving requests across disconnected channels.

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Booking & After-sales Support